Troubleshooting

I can’t sign in to my account

  • Did you forget your password?

No worries, you can reset it. You will receive an e-mail with all
instructions on how to regain access to your account.

  • Did you forget your e-mail?

In case of that please e-mail us and enclose all details about your website(s) you were tracking through GetSmily widget.

  • Still having troubles accessing your data?

If you re sure you introduced correct password and e-mail username, but still that is not working, please contact us so that we can investigate further.

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